Company Standards
We are members of the following government and trading standard regulators that have been set up to give customers the confidence and peace of mind to know that regulated companies are operating to Government Standards. We would encourage anyone looking to get work done on their homes to choose a Company who operate under the Official FENSA, BFRC and the Trustmark Scheme. All Companies can be checked out for the validity of their licence number by going on line or telephoning, details listed below.
FENSA stands for the Fenestration Self-Assessment Scheme. Following Government encouragement, FENSA has been set up by the Glass and Glazing Federation (GGF) and other industry bodies in response to Building Regulations for double glazing companies in England and Wales.When replacing windows and doors, homeowners must comply with current thermal performance standards and ensure they get a certificate from FENSA or Local Authority Building Control. FENSA enables companies that install replacement windows and doors to self-certify compliance under these Building Regulations without the need for a separate assessment from Building Control.
Tel no: 020 7645 3700 Website: www.fensa.co.uk
St Helens Windows are registered members of the Trust mark scheme. TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.
Tel no: 01344 630 804 Website: www.trustmark.org.uk
Formed in 2005, GGFI is the only Insurance provider to be recommended by FENSA, The Guild Of Master Craftsmen and the Glass & Glazing Federation, and offers a wide range of Insurance products to installation companies, such as; Professional Indemnity, Liability Insurance, Tool Cover and Commercial Vehicle Cover, as well as providing Insurance Backed Guarantees to their customers.
Tel no: 0870 850 8281 Website: www.ggfi.org.uk
The BFRC Scheme is the UK’s national system for rating the energy efficiency of windows and is recognised within the Building Regulations as a method to show compliance for your replacement windows installation.
Window Energy Ratings use a consumer-friendly traffic-light style A-E ratings guide similar to that used on ‘white’ goods (such as fridges, freezers, washing machines etc…). This ratings label can be used by you to make more informed choices about the energy efficiency of the windows you are looking to purchase.
Tel no: 020 7403 9200 Website: www.bfrc.org
Certifications
BSI - Registered to BS EN 9001:2000, Certificate No. 31451 - Quality Management System Scope: - Manufacture and supply of a range of white and brown windows PVC-U profiles and beads for fabrication of doors and windows. Manufacture of conservatory roofing systems to customer specified requirements
Website: www.bsigroup.com
BSI - Kitemark License No KM 30983 - Conforms with BS EN 12608 - specifications for white PVC-U extruded hollow profiles with heat welded corner joints for plastic windows: materials type A.
Website: www.bsigroup.com
BBA - Assessment report no.2643 - Assessment of Synerjy outward opening and tilt/turn PVC-U windows system.
Website: www.bbacerts.co.uk
BBA - Assessment report no.2592 - Assessment test to determine the weather tightness performance of the Synseal white PVC-U double glazed SynerJy windows.
Website: www.bbacerts.co.uk
